KNOWLEDGE ASSISTANTS

Find answers across your business knowledge

Knowledge assistants help your teams search, understand, and interact with enterprise information using natural language. Instead of searching through folders, documents, and emails, employees receive answers grounded in the information your organization trusts.

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Find answers across your business knowledge

Trusted by operations teams outgrowing manual work

AI

KNOWLEDGE READY

360°

BUSINESS KNOWLEDGE

RAG

ENTERPRISE SEARCH

The Challenge

Information exists. Finding it is the challenge.

Knowledge Lives Everywhere

Policies, work instructions, contracts, engineering documents, and operational records are stored across multiple systems, making important information difficult to locate quickly.

Searching Takes Too Long

Employees often spend more time looking for information than using it, slowing decisions and creating unnecessary interruptions across teams.

Answers Aren't Always Consistent

When knowledge depends on individual experience or scattered documentation, different people may provide different answers to the same question.

Knowledge Gets Outdated

As processes evolve, documents are often left unchanged, making it difficult for teams to know whether they're working with the latest information.

Expertise Stays With Individuals

Critical knowledge often lives with a few experienced employees, creating dependency and making onboarding or handovers more difficult.

Information Is Hard to Trust

Without a single source of truth, teams may rely on outdated documents, duplicate files, or conflicting versions, leading to mistakes and rework.

Our approach

How knowledge chat works

01. Connect

Bring together documents, knowledge bases, SharePoint libraries, SOPs, ERP records, and business applications into one searchable knowledge foundation.

02. Organize

Structure enterprise information so AI understands context, relationships, document versions, and business terminology.

03. Retrieve

Ask questions in natural language and receive responses supported by the documents, policies, and records your organization already maintains.

04. Refine

Continuously improve knowledge sources, permissions, and search quality as your business information evolves.

Features & Insights

Helping teams convert knowledge into a strong business asset

Faster Discovery

Faster Discovery

Find relevant business information without searching through multiple documents.

Reliable Answers

Reliable Answers

Generate responses based on your organization's approved knowledge

Connected Knowledge

Connected Knowledge

Access information stored across SharePoint, Microsoft 365, ERP, document repositories, and business applications.

Capabilities

Enterprise knowledge at your fingertips

Natural Language Search

Ask questions the way you naturally would and receive clear responses instead of manually searching through multiple documents.

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Multi-Source Knowledge

Search across SharePoint, Microsoft 365, ERP, knowledge bases, policies, contracts, engineering documents, and operational records from one interface.

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Context-Aware Responses

Generate answers using your organization's terminology, business rules, and approved documentation rather than generic internet information.

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Source References

View the documents and information used to generate every answer, giving users greater confidence and supporting verification when required.

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Role-Based Access

Respect existing user permissions so employees only access information they are authorized to view.

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Continuous Knowledge Improvement

Keep information current by updating connected knowledge sources as business processes, policies, and documentation evolve.

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FAQ

Frequently Asked Questions

Knowledge Chat is an AI-powered enterprise search solution that allows employees to ask questions in natural language and receive answers from their organization's own knowledge sources.

Knowledge Chat can connect with SharePoint, Microsoft 365, ERP systems, document repositories, knowledge bases, and other enterprise applications.

No. Responses are generated from the enterprise knowledge sources connected to your implementation unless configured otherwise.

Yes. Responses can include references to the source documents, helping users verify information and build confidence in the results.

Yes. Existing user permissions are respected so employees only see information they are authorized to access.

Empower your team with trusted knowledge

Help every employee find trusted information faster, reduce time spent searching, and make enterprise knowledge easier to use across the organization.

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